Insurance
Not Your Average Talk Therapy.
Here Completely is not a bulk billing practice, so there will be an out of pocket cost, which will vary between practitioners.
You will receive a detailed receipt from your practitioner after payment for the session is made.
If you are seeing a Medicare provider (psychologist, psychiatrist, or social worker) for Medicare eligble care, you can use your receipt to claim your Medicare rebate.
Most private health insurance providers offer extras policies that include psychology. Check with your provider to learn if you’re covered.
If you work with one of our talented counsellors, you may be eligible to claim a rebate with your private health insurance. Please check with your insurance provider to make sure you are covered for COUNSELLING.
We’ve selected credentialed, passionate, creative, and talented Counsellors, Relationship Counsellors & Psychologists. Select your fit.
YES! We DO accept Mental Health Care Plans for online and face to face therapy with our eligible therapists.
Most of our counsellors are psychotherapists + relationship therapists. Each of our Psychologists have their own niche and proficiency. That’s an awful lot of expertise helping you get back on track. Read on to learn more about your benefits
Many of the services provided by our practitioners are eligible for Medicare rebates.
Qualified applicants receive as much as $131 per therapy session, for up to 10 sessions per calendar year. We can connect you with Medicare-qualified psychologists guaranteed to be covered by your plan. Conditions apply, must hold a valid Mental Health Care Plan through Medicare.
All qualified psychologists will be able to offer Medicare rebates, while many other talented counsellors can not.
Some private health insurance companies do cover additional treatments provided by our other practitioners.
Please let us know if you have additional coverage so we can direct you to all the applicable options available to you.
We work with practitioners who are approved providers for the following insurers.
| AAMI Health Insurance ACA Health ahm AIA Health Insurance Apia Astute Simplicity Health Australian Unity Bupa CBHS Defence Health Doctors Health Fund Emergency Services Health Frank Health Insurance GMHBA GU Health HBF HCF | Health Partners HealthCare Insurance HIF Hunter Health Insurance ING Health Insurance Latrobe Medibank Mildura Health Fund Navy Health NIB Nurses & Midwives onemedifund Peoplecare Phoenix Health Fund Police Health | Priceline Health Insurance Qantas Insurance Queensland Country Health Fund Real Health Insurance Reserve Bank Health Society RT Health See-U Seniors Health Insurance St. Lukes Health Suncorp Health Insurance Teachers Health Fund TUH UniHealth Union Health Westfund Health |
If your plan isn’t listed, please contact us and we will see how we can work with your needs to provide you the best care possible.
Ask us which options may be covered by your specific provider and plan
Psychologists often focus on present challenges and solutions using CBT and Schema therapy. They are legally able to diagnose, and provide treatments according to the diagnosis, and if using medicare, they will use the Australia treatment recomendations. Psychologists have specific education in treating behavioral issues and problems and have sought out additional treatment modalities to suit the popoulations they are passionate about. If working with Medicare, psychologists will be communcating with your GP about diagnisis and treatment recommendations.
Counsellors are not regulated in Australia, and therefo have much broader variety of education levels. All of the Counsellors at Here Completely are highly trained, very experienced and belong to either the ACA or PACFA peak body counselling associations. Counsellors are not required to diagnose, and legally cannot. Counsellors often have additional education in talk therapy models including psychodynamic models, and have sought additional training in specific treatment modalities to suit the populations they are passionate about. Many of our HC counsellors have additional qualifications in family therapy, trauma and EMDR, and Couples Counselling.
Wondering about the difference between
a psychologist and a counsellor?
All of our Counsellors have extensive training in social work and specific psychotherapies that can allow you to dive deep into past experiences with them, as they continue offering long-term support as you explore and heal underlying issues starting at the root. Many of these practices involve complex approaches that bring results that basic psychology alone may never be able to offer.
Psychologists however hold advanced degrees and through these qualifications are entitled to offer Medicare rebates. The methods they use are proven to help and mostly focus on present challenges with Australian Health Practitioner Regulation Agency approved approaches.
Please complete this simple form so we can match you with your best fit
FAQs
How do I use Medicare/ my Mental Health Care Plan?
Sweet! You have a GP who has referred you to a psychologist and you want to use your Mental Health Plan (MHP). Use these steps below:
1-Contact the psychologist you want to work with and make sure they have openings (NOTE: MHPs only work with a psychologist or some social workers)
2- Coordinate with the psychologist for scheduling and any additional information needed for your MHP.
3-Get your GP to complete the MHP with the name of your psychologist before you show up to the first session
Easy. Done. Now you and your GP and your psychologist can coordinate how many sessions, rebates, etc. Your psychologist will talk you through this
How do I find out which Here Completely providers take Medicare?
The provider will need to be a PSYCHOLOGIST.
Under COST it will say “Medicare rebate available”
What’s the difference between a psychologist, counsellor, psychotherapist and relationship counsellor?
I know. It gets tricky fast. However, for Medicare, you need to know that counselors, psychotherapists, and relationship counsellors are not psychologists. And since only Psychologists (and some social workers) are able to take Medicare you’ll need to select a psychologist.
It’s also useful to know that some Psychologists may have additional education to be counted as a Psychotherapist, or Relationship Counsellor (Mind. blown!)
I know. It’s complicated. But for purposes of Medicare, just make sure you select a psychologist (or social worker) who is able to take Medicare. We made it easy by stating “Medicare rebate available” in the provider profile.
How come only some of your providers take mental health care plans (Medicare)?
Australia does a pretty good job of providing Medicare for those seeking medical help. Unfortunately, Australia only allows psychologists and some social workers to work with Medicare for mental health. That leaves most Counsellors, Psychotherapists and Relationship Therapists out of the Medicare game.
That’s OK. We’re not really complaining. There are actually some benefits to not taking Medicare.
Are there any benefits for not using a psychologist who takes Medicare and instead using a counsellor or psychotherapist or relationship counsellor?
Every provider here has their own style and their own brand of therapy. We think the best benefit would be working with somebody who you really click with.
Aside from that, there are some other benefits of not using Medicare.
1- If we aren’t using Medicare, it also means we are not constrained by the type of treatment Australian Medicare has dictated you need. And, yes, there is a (surprisingly short) list of approved treatment interventions.
2- There is more privacy with your records as you will not be part of the Medicare system because you are the one footing all the bill (i.e. records are not shared with a govt entity unless safety issues preclude this)
3- There isn’t a limit to the amount of sessions.
4- You may also find that some of our very talented psychotherapists have lower costs than your gap with Medicare. Check out their prices. You may be surprised.
Seeing a psychotherapist may be a very different experience from seeing a psychologist. Both are very helpful. But each will work with you in a different type of way. This has to do with different education, training and different restrictions on what types of therapy can be used.
And for the Here Completely Team, you will find that most of our Counsellors and Psychotherapists have multiple advanced degrees in different interesting areas. We think you’ll find added value in all of this extra training and education.
How come you don’t have more psychologists or social workers who take Medicare
We’d love to have more psychologists or social workers who can take Medicare. Sadly these types of mental health care workers are in very high demand right now. Two years of COVID have put a lot of pressure on the mental health care system.
We’re constantly in the process of trying to lure psychologists over to our HereCompletely Team because we think they would really love to work here. But it seems we are just going to have to be a little more patient.
Can I use a Medicare rebate for couples counselling
Sadly, Australia does not recognise Couples Counselling as a Medicare-eligible expense.
Do you have anybody who bulk bills?
Not yet. But we really wish we did.